Support

Magnifier: Magnifying Glass

Effective July 20, 2026

Get in Touch

Questions, bug reports, or suggestions — write to support@hermes.com.br.

We typically reply within 48 hours.

Frequently Asked Questions

How do I manage or cancel my subscription?
Open Settings on your iPhone → tap your name → Subscriptions → Magnifier: Magnifying Glass. Cancel anytime; you'll keep access until the end of the current billing period.

How do I restore my purchase on another device?
Open Magnifier, go to Settings inside the app, and tap "Restore Purchases" under Subscription. Use the same Apple ID you originally purchased with.

How do I request a refund?
Purchases are handled entirely by Apple. Request one at reportaproblem.apple.com.

The magnifier looks blurry — what can I do?
Bring the camera closer to the text — the app automatically switches to a macro lens up close for a sharper image. Tap the screen to refocus, or use Freeze to hold a steady shot while you read.

Where do my saved photos go?
Tapping Save on a frozen image writes it straight to your device's own Photos app — Magnifier does not keep a separate copy or gallery.

How do I delete my data?
See our Privacy Policy — the app does not collect or store personal data on our end, so there is nothing beyond your own device to delete.