Support

CSCS Trade Prep

Effective from 5 August 2026

Contact Us

For questions, bug reports, or suggestions, email support@hermes.com.br.

We typically respond within 48 hours.

Frequently Asked Questions

How do I manage or cancel my subscription?
Open Settings on your iPhone → tap your name → Subscriptions → CSCS Trade Prep. You can cancel anytime; access continues until the end of the billing period.

How do I restore my purchase on another device?
Open CSCS Trade Prep, go to Settings inside the app, and tap "Restore Purchases". Use the same Apple ID you purchased with.

How do I request a refund?
Purchases are managed by Apple. Request one at reportaproblem.apple.com.

How do I delete my data?
See our Privacy Policy for more information on data handling and deletion.